The Lifesize Cloud Blog

Telehealth with Lifesize Cloud

telehealth

Lifesize Cloud is a powerful platform that has far greater reach than basic business applications. The power and usability of the Cloud means that it can enrich the lives of both professionals and non-professionals alike.

A great example of this is the Texas Back Institute, which is one of the biggest freestanding spine centres in the world, with over 10 clinics throughout the greater Dallas/Fort Worth area. With the obvious limitations to travel their patients suffer, the Institute made the decision to offer video consultations to help extend the level of care they provide.

There are a number of requirements that must be met for telehealth video consultations to work. First and foremost, security is of the utmost importance due to patient confidentiality laws. Lifesize Cloud meets and surpasses these requirements with industry leading AES-128 advanced encryption for all parties. Furthermore, there is Transport Layer Security encryption for all signalling, and Lifesize Cloud can always operate behind the safety of a firewall as traversal is managed through our authenticated servers.

Also of paramount importance was the systems usability. The Texas Back Institute needed a solution that would not only be easy for physicians to use, but also patients who may have no video conference experience and little understanding of technology. This is where the simplicity of Lifesize Cloud® distinguished itself from competitors,

“The setup was very simple. All you have to do is install the software, make sure you have a good microphone and camera, and it just works.” Jared Bares, IT administrator.

In order to make the user experience as simple as possible, Lifesize Cloud has been designed to ensure scheduling calls through the integrated calendar, or simply making an instant call at the click of a button works seamlessly. Guests can even use Lifesize Cloud directly through their browser, with no need to download an app.

For Texas Back Institute, Lifesize Cloud integration has been a tremendous success. Now patients can connect with physicians for face to face consultations, using their mobile devices or computers. Furthermore, the screen sharing feature allows doctors to review images with their patients.

To learn more about using video for telehealth, download our guide on the Five Reasons Video Conferencing Is Essential for Healthcare

 

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